Menu
Your Cart

Frequently Asked Questions

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it’s on its way!

Delivery Time = Processing time + Shipping time

Shipment methods: DHL, EMS, UPS.

1. Ship from our warehouse, currently only available in Japan.

Processing time: takes about 1-3 business days.

Shipping time: takes about 10–12 business days.

For some shipping companies, it takes 5-7 business days for the tracking information to update on the system. If your order was placed more than 10 business days ago and there is still no information on your tracking number, please contact us.

Because our orders are custom-produced, we offer address changes within 2 hours after your order is placed.

Because our orders are custom-produced, we offer order cancellations within 2 hours after your order is placed.

Orders from our store typically ship within 7-12 business days.

If your order has not arrived after 12 business days, please contact us for timely support.

We accept Visa, Mastercard, Amex, Discover, and Paypal.

Just after your order has been successfully placed.

We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

FAQ:About Us

We are a trustworthy and experienced online store that values the safety of our customers. We will give you the tracking number for your order right after you buy it. Plus, our privacy policy keeps all your personal information secure on our website.

Yes, our warranty period is 2 years for the Swiss Grade watches, and 1 year for the Asian Grade watches.

If you have any problems with your order, please contact us at [email protected] with your order number and the email you used to order. Our consultants will help you as soon as possible.

Yes, you can send us the link, pictures, or full name of the product via email or WhatsApp to request more pictures and videos of the product.

Yes, we will restock items that are out of stock. Please keep checking our website for updates. You can also subscribe to our newsletter to receive notifications about new arrivals and restocks.

Yes, you can get a discount coupon on seasonal discounts. Sign up for our email newsletter to get notified about any upcoming discounts.

Yes, it is legal to buy replicas in many countries, depending on the laws of each country. Some countries that are legal to purchase replica watches are the United States, Canada, Australia, Ireland, France, Switzerland, Netherlands, Germany, and Italy. Please remember that laws can change and we advise you to check your local laws before ordering.

No, Replicacraze does not have a retail storefront.

Best way to order from Replicacraze Shops online shop easily. Our website is easy to navigate and provides detailed information about products. You can also contact our customer support team if you have any questions or need help with the ordering process. Our team is available to help you.

Yes, we deliver worldwide.

FAQ:Watches

Our watches are 1:1 exact replicas, made with the same high-quality materials and craftsmanship as the original. Each watch is inspected by our experts to ensure the highest quality standard before it is shipped. Every watch is guaranteed to look and feel like the original.

Yes, our replica watches are as accurate as authentic watches. We use high-quality Asian and Swiss-made movements in our watches, so you can be sure that your watch will always keep accurate time.

We use stainless steel for the watch dials. The stainless steel is scratch-resistant and highly durable.

Our replica watches are designed to last forever if you take care of them properly. With regular maintenance and proper care, your watch can last a lifetime.

Most of our watches are made of stainless steel, which is scratch-resistant and highly durable.

Yes, replica watches can be repaired. If you find that your watch is not working properly, you can contact our customer support.

Swiss movements are known for their precision, accuracy, and long lifespan, making them the highest-quality movements in the watch industry.

Asian movements are also accurate and reliable, more economical, making them a popular choice for budget-conscious buyers.

To keep the price as low as possible, we have eliminated the cost of packaging. After all, the cost of original packaging is not low, but we will use high-quality packaging to protect and secure the product. You do not need to worry about transportation. In addition, if you need the original packaging box, we also provide a paid purchase service.

We use sapphire crystal glass in all our watches. The sapphire crystal is scratch-resistant and highly durable.

Yes, we can source a specific watch for you if you provide us with the specifications and model information.

Yes, we do accept customizations. Please contact our customer support team at [email protected] and provide us with your wrist size, model specifications, and any other relevant information.

Do chronographs function in models?

Yes, the chronograph functions in our models are guaranteed to be working. We test each watch before it is shipped to ensure that all functions are working correctly.

Yes, all our watches are water-resistant up to a certain depth depending on the model. Please get in touch with our customer service staff for more information or learn the specific parameters on the product introduction page.

Yes, some of our models come with ceramic bezels. This material is known for its durability and attractive look. Its also resistant to scratches and other damage.

FAQ:Process

It takes us 1-3 days to prepare for shipping.

Shipping takes 5-10 business days.

Yes, we have overseas warehouses in the United States, and the delivery time only takes 3-5 working days.

Yes, you will receive a tracking number after your purchase is completed.

If your package is held at customs, we will pick up the package from there. We will send you a new watch as soon as possible. However, this is a very rare case.

Yes, you can buy goods from our website as a gift. We offer gift wrapping services and engraving services for an additional fee. Please contact our customer support team at [email protected] for more information.

You will have your watch in 7-12 days, depending on the workload of the shipping companies.

Yes, we can ship to a different address than the billing address. Please provide us with the new address in the order notes when you place the order.

Your receipt has been sent to the email address to which you completed the order. You can also request an invoice from our support team at [email protected].

The best way to contact us is via email at [email protected], Live chat, and WhatsApp.

FAQ:Support

Thank you for your purchase! We are glad to hear that you have received your products. You can always leave a review on our Google account, Trustpilot, or Instagram account to let us know how you feel about the product and service. We value your opinion and look forward to hearing from you.

It is possible that the watch was not wound up when it was packaged. To get it started, you can wind the crown clockwise for about 20-30 turns until you feel some resistance. If the watch still does not move, please contact our customer support team at [email protected], and they will assist you with the issue.

Please refer to "Returns & Refund Policy" for specific return policy. You can contact our customer support team at [email protected] for more information about the returns process.

The best way to take care of your watch is to avoid water, dust, and dirt. Make sure to clean your watch regularly, and if possible, have it serviced and checked by a professional watchmaker every few years.